QMS Services — Thinking Coach Approach

Quality Management Systems that people own — not just audit-ready documents.

We integrate ISO 9001:2015 and IATF 16949 requirements with MPCP & DWM coaching so your QMS becomes a daily decision-support system, not paperwork.

Book QMS Discovery Learn MPCP & DWM

Who this is for

MSMEs, manufacturing leaders, quality managers and shopfloor supervisors seeking to make QMS an enabler of performance — not an audit task.

Our QMS Services — Coaching + Technical Delivery

End-to-End QMS Implementation

From gap-analysis to certification: we deliver a structured, coach-led implementation that aligns clauses to daily work and leadership routines.

  • Gap Analysis & Diagnostic: Technical gaps + mindset gaps — both identified and prioritised.
  • Process Mapping & SOPs: Practical, lean-focused procedures written for the shopfloor, not the shelf.
  • Risk & Opportunity Integration: Linking RCA with coaching questions to prevent recurrence.
  • Internal Auditor Capability: Build confident auditors through role-play, VDA-style audits and coaching feedback.
  • Audit Readiness & Support: On-site and remote support during certification audits.

IATF 16949 — Automotive QMS

We prepare automotive suppliers for customer-specific requirements by embedding process discipline and error-proofing into daily routines.

QMS Coaching — MPCP & DWM Integration

We don’t hand over the QMS and leave. We coach leaders to run DWM huddles, use visuals to spot trends and apply MPCP thinking so the QMS is sustained by people.

Our Approach — Coaching First

Mindset Diagnostics

We assess thinking patterns that cause repeat findings — then work with leaders to change the questions asked at Gemba.

Process-to-Practice

Procedures are converted into short role-based checklists and visual cues so people can act, not read.

Coaching Huddles & DWM

Short daily huddles that focus on pattern recognition and small corrective experiments — led by trained supervisors.

Capability Transfer

Workshops, shadow coaching and role-based assessments so capability stays after we leave.

Case Study — QMS & Coaching in Action

Case study image

Automotive Supplier — 9 months

Challenge: Recurrent nonconformities and low internal audit confidence. Approach: MPCP diagnostic, DWM onboarding and auditor coaching. Outcome: 45% reduction in repeat findings, internal audit scores improved and supervisors running daily coaching huddles.

“The shift from document-checking to thinking-checking changed everything.” — Quality Head, Client

Frequently Asked Questions

How long does a typical QMS implementation take?
Typical timelines are 3–6 months for MSMEs (depending on maturity), plus a coaching period to embed DWM and leadership routines.
Do you provide documentation templates?
Yes — but templates are tailored and tested on your shopfloor. We coach teams to own and adapt these documents daily.
Can you support us during the certification audit?
Yes — we provide on-site and remote support during audits and help with nonconformity response coaching.

Resources

QMS Quick Checklist
A 1-page checklist to evaluate shopfloor QMS readiness.
MPCP & DWM Brochure
Overview of our coaching frameworks and diagnostic offer.
Book a Diagnostic
Request a 2-day on-site or remote diagnostic.